Field and Maintenance Services

Efficient maintenance strategies for the entire product lifecycle

Optimize plant availability with comprehensive maintenance concepts

Your plant's motors and drives need to run smoothly for uninterrupted production processes. We provide industry-specific services from commissioning to maintenance and troubleshooting to increase plant efficiency and reduce unplanned downtime. Comprehensive maintenance concepts help you further optimize your plant operation.

Commissioning

Rely on the support of our global network of qualified service personnel for flexible and competent commissioning and services for products in various industries.

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Inspection and Maintenance

Gain detailed insights into the actual condition of your assets, identify causes of wear and tear, and get expert advice on planning maintenance intervals and spare parts inventory.

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Mobile Diagnostics

With mobile diagnostics, you can detect changes in the operating condition of your drive components and increase equipment availability by up to 75% by taking effective countermeasures to avoid costly equipment downtime and lost production.

Corrective Maintenance

We also support you worldwide with error diagnosis, replacement of defective parts, refitting or application software troubleshooting. These services are also available on an emergency basis and can be enhanced with customized options.

Remote Services

We offer remote support as an add-on to on-call service contracts for Innomotics medium voltage drives. We can establish a secure (ISO 27001 and CERT certified) direct connection to your system and provide you with analysis, diagnosis and intervention options for your machine data.

Cybersecurity Exposure Check (CEC)

The Cybersecurity Exposure Check (CEC) puts you and your production facilities on the safe side, including regular checks and compliance with regulations. It is available for Innomotics and selected legacy and 3rd party products.

Your benefits at a glance

World-wide service infrastructure

Achieve maximum uptime and get fast emergency support from Innomotics experts around the world.

Comprehensive commissioning support

Rely on our experts to optimize your motors and drive systems for efficient, reliable, and safe plant operation.

Maximum availability

Avoid unplanned downtime with predictive maintenance services at the highest technical level.

Efficient operation

Support your strategic business objectives with a holistic view of the technical and operational requirements for optimal plant efficiency.

Find out more – Field and Maintenance Services.

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Customer Service

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Winding Lifetime Analysis

Obtain a lifetime estimate for the high-voltage winding insulation of your high-performance motors and generators through a comprehensive analysis that combines measurements and model-based assessments of thermal, electrical, ambient, and mechanical factors.

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Your contact for personal support

If you have any questions concerning our Field and Maintenance Services, please use our contacts database to find your personal contact who will be happy to help you.